For Takeaways
You do the cooking.
They pocket the commission.
Every order you fulfil on Uber Eats, Deliveroo, or Just Eat is building their customer base — not yours. Growtality gives your takeaway a direct ordering channel, a unified kitchen view, and the tools to move your best customers off the platforms for good.
THE TAKEAWAY CHALLENGE
Four problems every takeaway owner knows
Platform dependency doesn’t just cost money — it costs you control, data, and the ability to build something that’s truly yours.
Commission is your biggest expense
At scale, platform fees dwarf rent, utilities, and staffing combined. Every order you fulfil is subsidising a company that owns your customer.
No direct channel of your own
Customers who want to order from you directly have no easy way to do it. They open the app — and you pay the commission every single time.
Blind to who’s ordering
Hundreds of orders a week, zero customer data. No names, no emails, no way to bring people back, run a loyalty scheme, or know who your regulars are.
Multiple tablets, multiple headaches
One tablet per platform, orders coming in simultaneously, staff switching between screens. Peak hours are where mistakes happen — and customers remember.
BUILT FOR TAKEAWAYS
Take back your orders. Keep your customers.
Five tools that work together to shift your volume off the platforms and into a channel you control.
Your own ordering page. Delivery and collection. Zero platform fees.
A branded, mobile-optimised ordering storefront on your website — supporting both home delivery and click & collect. Customers get the same convenience as a platform app. You keep the margin and the customer data.
Branded storefront live within 48 hours
Delivery and click & collect both supported
Stripe & PayPal payments built in
Orders sent straight to your kitchen display
Every order. One screen. No missed tickets.
Replace the wall of tablets with a single kitchen display that shows every incoming order — direct, collection, and delivery — in one unified queue. Priority sorting during peak hours means your kitchen stays calm when it matters most.
All orders in one view — direct and platform
Real-time order status and priority queue
Estimated prep times displayed per order
Works on any tablet or wall-mounted display
Finally know who’s ordering — and bring them back.
Every direct order builds a customer profile automatically. See your most frequent customers, their favourite orders, and their total spend. Use it to run campaigns that keep them ordering from you — not the platform.
Customer profiles built automatically from every order
Order history and favourite item tracking
Automated SMS & email win-back campaigns
You own the data — the platforms never will
Make ordering direct the obvious choice.
A well-placed incentive is all it takes to shift a habitual platform user to your direct channel. Run targeted promotions that reward customers for ordering from you — and keep them there with loyalty offers that the platforms can’t match.
First direct order discount to drive migration
Repeat order rewards for loyal customers
Time-limited deals for slow periods
Full redemption tracking per campaign
Handle every “what time do you close?” without stopping service.
Growtality’s AI chat widget answers the questions that pull your team away from the kitchen — order status, opening hours, allergen info, delivery radius — automatically, 24/7, with no manual input required.
Order status and delivery time queries handled instantly
Allergen, menu and dietary questions answered automatically
Opening hours, delivery areas and contact FAQs
Escalates to your team when needed
Average commission lost per order on 3rd-party platforms
5 tools → 1 platform
Bookings, ordering, CRM, website & AI in one place
Free trial — no card required
