Restaurant waitlist app
Full tonight? Nobody has to walk away.
Walk-ins scan a QR code and join the queue on their own phone, online guests can wait for a full sitting, and when a table frees up the next guest hears about it straight away.
No card required · No setup fees · Cancel anytime
The full-house problem
A full room still loses covers
Being fully booked shouldn't mean turning people away, or leaving cancelled tables empty.
GuestsLost covers
- 1
Walk-ins walk away
Without a queue, guests at the door are told 'we're full' and go somewhere else.
- 2
Clipboards and shouted names
A paper list at the door is slow, gets lost and puts your host under pressure.
- 3
Late cancellations leave gaps
A table cancels at noon and nobody has time to ring round, so it stays empty.
- 4
Guests don't know how long
Without an estimate, guests either give up or keep coming back to the desk to ask.
On a full night
How the waitlist fills your tables
From the door to the table, without a clipboard.
1 of 5
12:10pm
A booking for tonight cancels and the first guest on the online waitlist is offered the table.
Waitlist in depth
Every seat filled, even when you're full
Part of the reservation system, on the same live floor plan.
Guests scan a code at reception and add their details on their own phone. No data entry for your host.
- QR code at the door
- Guests enter their own details
- Estimated wait shown
- No app to download
When a guest picks a sitting that's full, they can join its waitlist and be first to hear about a cancellation.
- Waitlist per sitting
- First in line on cancellations
- Works from your booking widget
- Fills late cancellations
The next guest is emailed as soon as a table is ready, and your team can call them from the waitlist screen.
- Email alert when a table frees
- Call guests from the dashboard
- Move to the next guest in a tap
- Full history of who waited
The waitlist sits next to your live reservations, so your host sees who's waiting and what's free in one view.
- Waitlist and bookings together
- Live table status
- Walk-ins seated in a tap
- Every guest added to your CRM
FAQ
Questions restaurant owners ask us
Common questions about the waitlist.
Still have questions?
Talk to us and we’ll walk you through it for your restaurant.
Waitlist
They scan a QR code at reception and fill in a short form on their own phone, so they hand over their details themselves rather than to your host.
More Orders & Bookings features
Built for how you run
See it at your door
Turn 'we're full' into 'we'll find you a table'.
Start a free trial, or book a 30-minute demo and we'll show you the waitlist running alongside your bookings.