Growtality Enterprise
Built for operations too complex
for off-the-shelf software.
Large restaurant groups, franchise operators, and hotel F&B teams have needs that standard plans can’t meet. Growtality Enterprise is built around your operation — custom integrations, negotiated commercial terms, dedicated support, and the full platform at scale.
Who Enterprise is built for
Large Restaurant Groups (10+ locations)
Franchise Operators
Multi-brand Operators
Hotel & Hospitality F&B Teams
WHY STANDARD PLANS FALL SHORT AT SCALE
At enterprise scale, every gap costs more
The challenges of running a large operation go beyond what a standard platform can handle — in complexity, in cost, and in the level of support required.
Platform commission is your biggest controllable cost at scale
At 30%+ per order across 10 or 20 locations, third-party platform fees dwarf any other operational expense. Standard commission rates weren’t designed for your volume.
Your existing systems need to integrate — not be replaced
You’ve invested in POS systems, property management platforms, and operational software. You need a technology partner that connects with what you have, not one that demands you start from scratch.
Multi-site visibility requires more than a standard dashboard
10 locations, different managers, different performance levels — you need granular reporting, role-based access, and the ability to drill into any site at any time.
When something breaks at scale, you need a direct line — not a support ticket
A platform issue during Friday dinner service across 15 locations isn’t something a chatbot can fix. Enterprise operations need a dedicated support team with a guaranteed response time.
WHAT ENTERPRISE INCLUDES
Everything in Pro. Plus everything your scale demands.
Five enterprise-specific capabilities built on top of the full Growtality platform.
Complete visibility and control across every location.
A central command centre with live performance data, role-based access, and granular reporting across your entire estate. Regional managers see their locations. Group leads see everything. Every action is logged.
Live dashboard across all locations simultaneously
Role-based access — group, regional, and site level
Granular per-location and consolidated reporting
Centralised menu, pricing and promotion management
Audit trail for all operational changes
Connects with what you already have. No rip-and-replace.
Our Enterprise team works directly with your technical team to build integrations with your existing POS, property management system, or operational software — so Growtality fits into your stack, not the other way around.
Custom integrations with existing POS systems
Hotel PMS and F&B platform connectivity
Franchise management system compatibility
API access for bespoke data workflows
A named team. Not a ticket queue.
Every Enterprise account has a dedicated onboarding specialist to get your operation live, and a named support contact for ongoing issues. When something needs fixing, you speak to someone who knows your setup — not a first-line helpdesk.
Dedicated onboarding specialist for your rollout
Named account manager post-launch
Staff training across all locations included
Priority escalation path for critical issues
Commercial terms built around your volume — not our standard rate card.
Enterprise operators generate significant order volume. Growtality’s Enterprise plan includes negotiated commission rates that reflect the scale of your operation — agreed upfront, with full transparency on every transaction.
Commission rates negotiated based on order volume
Transparent per-transaction billing with no surprises
Consolidated invoicing across all locations
Custom billing cycles to match your finance processes
Contractual uptime and response commitments — in writing.
Enterprise operations can’t afford platform downtime. Growtality Enterprise includes a service level agreement with defined uptime guarantees, incident response times, and escalation procedures — so you know exactly what to expect and what you’re entitled to if we fall short.
Defined uptime guarantee in your contract
Incident response time commitments
Scheduled maintenance windows agreed in advance
Service credit provisions for SLA breaches
A structured rollout. Not a self-serve setup.
Enterprise deployments are managed end-to-end by our team — from scoping to go-live across every location.
1
Discovery & Scoping
We meet your team, map your existing systems, and define exactly what needs to be built, integrated, and configured for your operation.
2
Custom Build & Integration
Our technical team builds your bespoke integrations, configures your multi-site setup, and tests everything before a single location goes live.
3
Phased Rollout
We go live location by location — starting with a pilot site, validating the setup, then rolling out across your estate at a pace that works for your operation.
4
Ongoing Partnership
Your dedicated account manager stays involved post-launch — regular reviews, platform updates, and a direct line for anything that needs attention.
Let’s build something around your operation
Every Enterprise engagement starts with a conversation. Tell us about your operation — locations, systems, current setup — and we’ll put together a proposal built specifically for you.
Empowering restaurants to grow profitably with direct ordering, AI automation, and intelligent guest management—all in one platform.