In-house restaurant delivery software

Your food. Your drivers. Your customers.

In-house delivery means taking delivery orders through your own ordering page and sending them out with your own drivers. Delivery apps charge around 30% to bring your food to a customer they then keep. With Growtality, delivery orders come through your own ordering page, in the areas and at the fees you choose, and your own drivers take them out.

No card required · No setup fees · Cancel anytime

The delivery problem

Delivery apps own the most valuable part of the order

You cook it, you pack it, and the app keeps the customer and a third of the money.

1

Around 30% on every delivery

Delivery is where app commission bites hardest, because every order goes through them.

2

The customer belongs to the app

You never see their details, so you can't bring them back without paying for them again.

3

Their area, their rules

The app decides where you deliver and what customers pay for it.

4

Orders split across screens

Delivery orders on the app's tablet, collection on another, and staff stuck in between.

In a normal week

How in-house delivery runs

The everyday moments, without an app in the middle.

Your delivery area

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In-house delivery in depth

Delivery on your terms

Built into the same ordering page and kitchen screen as your collection orders.

See what each plan includes
  • Your delivery areas and fees

    Decide where you deliver and what you charge, per location. Customers outside your area see it at checkout.

    • Delivery area set per location
    • Your own delivery fees
    • Collection and delivery side by side
    • Clear message for addresses you don't cover
  • Delivery orders straight to the kitchen

    Delivery orders arrive on the Kitchen Display app with collection orders, in one queue.

    • One queue for every order type
    • Address and notes on the ticket
    • Real-time order status
    • No extra tablet
  • Keep every delivery customer

    Every delivery builds a customer profile, so you can thank, reward and win back the people who order most.

    • Profiles from every order
    • Favourite items and order history
    • Win-back offers by SMS and email
    • Your data, always
  • Questions answered while you cook

    Grow AI answers delivery-area, timing and menu questions by phone and chat, 24/7.

    • 'Do you deliver to me?'
    • Opening hours and menu questions
    • Allergen questions
    • Hands complex requests to your team

The maths

What delivery apps really cost

£15,000 a month of delivery orders through an app at a typical 30% commission, compared with your own delivery on Growtality.

Run your own numbers
App sales
£15,000/mo
Apps take (30%)
£4,500/mo
Growtality (1%)
£150/mo

Kept in your business, every year

£52,200

Illustrative. Plans start at £29/mo per site plus 1%; card processing applies to both.

FAQ

Questions restaurant owners ask us

Common questions about running your own delivery.

Still have questions?

Talk to us and we’ll walk you through it for your restaurant.

In-house delivery

Yes. In-house delivery is for restaurants that deliver with their own team. Growtality takes the order, payment and customer details; your drivers take the food out.

Comparing platforms?

See how Growtality stacks up

More Orders & Bookings features

Built for how you run

See it with your menu

Deliver direct. Keep the customer.

Start a free trial, or book a 30-minute demo and we'll set up your delivery area and show you a delivery order from checkout to kitchen.