AI Voice, Chat & Onboarding
Two AIs built for your restaurant.
One handles your guests. One gets you started.
Growtality includes two distinct AI products — a guest-facing voice and chat assistant that works around the clock so your team doesn’t have to, and OG, an onboarding AI that gets your restaurant set up through conversation rather than configuration screens.
THE PROBLEMS AI SOLVES
Two different challenges. Two purpose-built solutions.
One AI handles the customer-facing work your team shouldn’t have to interrupt service for. The other removes the complexity of getting started on a new platform.
Calls and enquiries go unanswered during service
A busy Friday night means missed calls, unanswered chat messages, and booking enquiries that go cold by the time someone gets back to them.
Staff leave the floor to answer the phone
Every phone call during service pulls a team member away from the guests in the room. In a full dining room, that interruption is felt by everyone.
Guests expect answers at 11pm on a Sunday
Opening hours, menu questions, allergen queries — they don’t wait until you’re open. Without an always-on response, you lose the enquiry to wherever answers first.
Setting up new software takes time you don’t have
Most restaurant owners don’t want to click through configuration screens for hours. Onboarding should be a conversation — not a tutorial.
PRO PLAN ONLY
AI Guest Assistant — voice & chat
Handles guest enquiries, reservations and FAQs 24/7
The phone gets answered. Every time. By AI.
Growtality’s AI voice assistant picks up every call — taking reservations, answering questions about your menu and hours, and handling enquiries with the tone and accuracy your restaurant demands. Available 24/7, even during a fully booked Saturday service.
Answers inbound calls automatically during and after hours
Takes reservations and writes them directly into your system
Handles menu, allergen, hours and location queries
Natural, conversational voice — not a phone tree
Instant answers on your website. 24/7. No staff required.
A chat widget on your website that answers guest questions in real time — trained on your specific menu, opening hours, booking rules, and FAQs. Guests get accurate answers immediately, and your team stays focused on service.
Embedded chat widget on your website
Trained on your menu, hours and booking details
Handles reservations, dietary and delivery queries
Available even when your restaurant is closed
Knows your menu, your rules, and your restaurant inside out.
The AI Guest Assistant is trained on your specific restaurant data — your menu, opening hours, booking rules, deposit policies, and FAQs. It doesn’t give generic answers. It gives your answers.
Trained on your full menu including allergens
Knows your booking rules, deposit requirements and policies
Updated automatically when you change your menu or hours
Handles your restaurant’s specific FAQs and promotions
Complex requests get a human. Simple ones don’t need one.
The AI handles what it can confidently answer — and escalates everything else to your team with full context attached. No dropped enquiries, no frustrated guests, and no staff blindly picking up mid-conversation.
Automatic handoff to staff for complex requests
Full conversation context passed on escalation
Configurable escalation triggers per query type
Escalation notifications sent to the right team member
ALL PLAN
OG — The Original Guide
AI onboarding assistant for restaurant owners setting up Growtality
Set up your restaurant through conversation — not configuration screens.
OG is Growtality’s internal AI assistant that guides you through setting up your platform. Instead of clicking through settings pages, you tell OG what you need in plain language — and it configures things for you. Getting started has never felt this simple.
Conversational setup — type what you need, OG handles the rest
Walks you through menu setup, booking rules, and CRM in sequence
Answers questions about the platform as you go
Available inside your dashboard at any time post-launch
OG tracks your setup progress and picks up where you left off.
OG knows what’s been set up and what hasn’t. Every time you return to your dashboard, it shows you the next step and what’s still outstanding — so onboarding never stalls because you forgot where you were.
Setup progress tracked automatically
Picks up where you left off every session
Proactive prompts for incomplete configuration
Always available for platform questions post-launch
Everything your restaurant needs. One platform.
Average commission lost per order on 3rd-party platforms
5 tools → 1 platform
Bookings, ordering, CRM, website & AI in one place
Free trial — no card required